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The customer was experiencing service, quality of work and management challenges with the existing service provider. The quality of work needed improvement and posed a formidable hurdle, exacerbated by the absence of a substantial working relationship.
Solution:
CQS Provided Lumping Support
CQS provided labor services tailored for efficient truck unloading and loading. Enhanced the operation by providing VAS services, specializing in building displays and labeling products. CQS implemented processes for seamless logistics and enhanced productivity.
Travel team members will work as many hours as needed. We do not require any minimum weekly hours to be met.
Length of project can be extended and or shortened with no penalties.
We partner with a travel agency that leverages their market presence to get us the most aggressive pricing possible on hotels, so that this can be passed onto the partner.
CQS will also assign projects to an Operations Manager that will help support the site operations and team members at no additional cost to the partner.
CQS will also assign projects to an Operations Manager that will help support the site operations and team members at no additional cost to the partner.
Weekly meetings with CQS management and local partner managers to review performance and operational opportunities, ensuring partner productivity measures are being met.
Flexible pricing models: Production Pay, Hourly Bill Rates, and or Markup %.
Achieved a significant boost in productivity, reducing the loading time from 3 hours to 1 ½ hours.
Implemented a thorough dock cleaning program adhering to GMP (Good Manufacturing Practices) standards.
Marked improvement in labeling accuracy.
Our successes paved the way for the expansion of our business to six additional locations.
Industry: 3PL
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